Privacy Policy

Privacy Policy

The Umuzi Collection

Last updated: January 2026

The Umuzi Collection (“we”, “our”, or “us”) is committed to protecting your privacy and handling personal information lawfully, fairly, and transparently. This Privacy Policy explains how we collect, use, store, and protect personal data when you access or use our website, in accordance with applicable laws, including:

Zimbabwean data protection principles
The UK Data Protection Act 2018
The EU General Data Protection Regulation (GDPR)
Other applicable international privacy laws

1. Who We Are (Data Controller)

For the purposes of applicable data protection laws, The Umuzi Collection is the data controller responsible for your personal data.

Contact email: [insert email]
Website: The Umuzi Collection

2. Personal Data We Collect

a) Information You Provide Voluntarily

We may collect personal data that you choose to provide, including:

Full name
Email address
Telephone number
Enquiry or correspondence details
Any information you submit via contact or enquiry forms

b) Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and device information
Pages visited and interactions
Approximate geographic location (country/region)

This data is collected using cookies or similar technologies and is used for analytics and site improvement.

3. Legal Basis for Processing (GDPR & UK GDPR)

Under GDPR and UK data protection law, we process personal data on the following lawful bases:

Consent – where you have explicitly provided consent (e.g. submitting a form)
Legitimate interests – to operate, improve, and secure our website
Legal obligations – where required by law

You may withdraw consent at any time by contacting us.

4. How We Use Your Personal Data

We use your personal data to:

Respond to enquiries and communications
Provide information you request
Improve website functionality and content
Ensure website security and integrity
Maintain internal records

We do not use your data for automated decision-making or profiling.

5. Cookies and Tracking Technologies

Our website may use cookies to:

Enable core website functionality
Analyse website traffic and usage patterns

You may control or disable cookies via your browser settings. Disabling cookies may affect certain website features.

6. Sharing and Disclosure of Personal Data

We do not sell or rent personal data.

We may share personal data only:

With trusted service providers (e.g. website hosting, analytics), under confidentiality and data protection agreements
Where required by law or legal process

All third parties are required to process data securely and lawfully.

7. International Data Transfers

Your data may be processed or stored outside your country of residence. Where international transfers occur, we ensure appropriate safeguards are in place, including:

GDPR-compliant contractual protections
Secure data handling practices

8. Data Retention

We retain personal data only for as long as necessary to:

Fulfil the purposes for which it was collected
Comply with legal, regulatory, or contractual obligations

When data is no longer required, it is securely deleted or anonymised.

9. Your Rights (GDPR, UK & International)

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (“right to be forgotten”)
Restrict or object to processing
Withdraw consent at any time
Request data portability (where applicable)

To exercise these rights, contact us using the details above.

If you are in the UK or EU, you also have the right to lodge a complaint with your local data protection authority.

10. Data Security

We take appropriate technical and organisational measures to protect personal data against:

Unauthorised access
Loss or misuse
Alteration or disclosure

While no system can guarantee absolute security, we are committed to protecting your information responsibly.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices and encourage you to review their privacy policies independently.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Information

For any questions about this Privacy Policy or how your personal data is handled, please contact:

Email: hello@umuzi.co
The Umuzi Collection